Responsive Virtual Assistants
If you are a startup company owner or if you operate a small business, you’re probably often short on time as you need to directly attend to the various operations of your company. Power Virtual Assistant understands that you need a staff that moves as fast as your business does, which is why all our virtual assistants or VAs have been trained to act quickly upon our clients’ instructions, queries and requests.
Clear Communication. You can communicate with our virtual assistants through email or using various instant messaging programs, such as Skype, AIM, MSN, Yahoo Messenger, and Google Talk. The VAs are always available during their scheduled work time, except in cases of emergencies, for which they will be covered by a temporary replacement. All our VAs respond to client queries and instructions in a fast, efficient and polite manner.
Service with Initiative. If you are unavailable to leave instructions or discuss matters with your VAs, you can be confident that they will take the initiative to continue their work without further supervision from you. Our virtual assistants send a daily activity report that lists their tasks and accomplishments for each day to guarantee their continued service and keep you updated about their progress.
Monitored Performance. Our VAs are regularly monitored by supervisors who makes sure that they are doing their assigned work and who provides any necessary assistance to the VAs. The management of Power Virtual Assistant will also occasionally take feedbacks from you to check on your satisfaction with your VAs and get recommendations on how we may improve our services for you.
Well-Managed Operations
A common challenge among company owners who outsource their business processes is how to secure that their hired virtual assistants do their assigned work diligently and according to the instructions they were given. With Power Virtual Assistant, this won’t be a concern of our clients as we observe measures that guarantee that our VAs provide the exact services that we promise.
Precise Task Assignment
We make sure that you get your money’s worth right from the start of our partnership by providing you with virtual assistants who are perfectly suited to your requirements. Whether you need someone to write content for your website, develop its design and functions, or process your business’s data – rest assured that we will assign virtual assistants who have been trained to do the exact set of tasks you need.
Daily Progress Updates
Your virtual assistants will send you daily reports that detail their accomplishments and other activities. These reports records the period of time they spent doing the specific tasks that were assigned to them, as well as any problems they encountered during their work. Through this, you will know that your virtual assistants waste no time in their work are you are promptly alerted of complications in your project.
Regular Work Evaluation
To maintain the high quality service of our virtual assistants, Power Virtual Assistant regularly evaluates their work practices and output. This ensures that they are doing their duties properly and that they get an extra help in continuing to improve their work. Additionally, we occasionally request feedbacks from our clients regarding the performance of their VAs to guarantee their satisfaction.